I had orginally posted this on my personal site, but thought I would repost it here so that it is available to a wider audience. Instead of reposting the entire thing, I will give a short summary of the problem we encountered and how we fixed it.
After installing the software included with the iPod, we were getting registry errors when we would reboot the computer. I tried uninstalling what came on the disc and downloaded everything from the Apple site. That got rid of the errors, but every time we tried to load songs on the iPod and then listen to them, we got the dreaded blinking green and orange light. I hit the Apple support forums. Found a few references to similar problems. Then it hit me like a brick.
Apparently, the next letter available to the OS for any sort of physical hard drive was E. However, we had a network drive mapped using that letter. Because the iPod Shuffle (as well as the other models) are essentially hard drives, Windows needs to be able to assign a letter to it so that it can write data to it. As soon as I disconnected the network drive, Windows was able to properly assign a drive letter to the iPod and all was well with the world again.
So, a tip if you are using the iPod Shuffle (or possibly any iPod) on a PC. Make sure the next letter in the drive sequence is available for the OS to assign to the iPod.
i get a message that says 1607: unable to install instashield scripting runtime. Can you offer any advice? thanks, bob
having already installed ipod nano on my computer, i tried to also install ipod shuffle. after putting in the shuffles’ disc, when i go to register it, the info already had the nano info. i tried to change it to load the shuffle and ultimately got thie error: errot 1639 invalid line argument. consult the windows installer SDK for detailed command line help.
Any ideas?
Thanks
tried to instal shuffle on windows mellinimun ed. got error message 1155 “file d: linstmsia.exenot found” right after choosing language to instal. can’t get anywhere. any ideas? who to contact? where can I get help? information? olga
do u need to put songs on to a ipod shuffle using itunes without getting an error because i did it off windows media player and there is always an error
I RECIEVED THE SAME MESSAGE AS BOB! 1607 UNABLE TO INTSTALLSHEILD SCRIPTING. WHAT DO I DO HELP PLEASE. FRUSTRATED MOM IN CALIFORNIA WITH A KID THAT WANTS HER MUSIC.
I RECIEVED THE SAME MESSAGE AS BOB! 1607 UNABLE TO INTSTALLSHEILD SCRIPTING. WHAT DO I DO HELP PLEASE. FRUSTRATED MOM IN CALIFORNIA WITH A KID THAT WANTS HER MUSIC.
The ISScript engine might be out of date on your PC.
I have followed instructions in Step 1 at:
http://consumer.installshield.com/kb.asp?id=Q108340
and it resolved the 1607 error message.
My ipod generally isnt detected on my pc, any ideas?
I have noticed that on some Dell models that have the USB ports on the front, the Shuffle will not be detected.
Did you try it on the USB ports on the back of the computer? The difference i guess is direct integration into the motherboard vs. a cable extension to the front ports.
You can also make sure your USB ports are fucntional in the Device Manager.
hey, i tryed to install the damm thing! and keep coming up with the error 1607! which to me is a really pain in the backside!…i soo..need help, plze email me..alex03_79@yahoo.com, fanxs, :(
I tried to install iPOD shuffle software on my MAC OS X but was unable to install:
1) the iPOD installer software. A window keeps popping up that says “This update requires the Mac OS X Networking Update.” But when I try to go to the Apple web site to download it, I am unable to download any of the updates.
2) iTUNES. when I try to do so, an error message keeps popping up that says “there is nothing to download.” ???
Has this ever happened to anyone else? any advice?
thanks!
My computer identifies the ipod. I can drag n drop music using My Computer and just putting it on the ipod. Im getting the error message. So, Im guessing I must download itunes? I tried that and this is what I get:
/L language id
/s hide intiatization dialog
For silent mode use: /s
/v/qn
/v parameters to MsiExec.exe
/UA
/UW
/UM
What on Earth does that mean? I have downloaded itunes many times, with the same response. Nothing loads on my computer. All I get is that wierd message.
HELP! Please. Anyone?!
we get error 1606.could not access network location %USERPROFILE%/localsettings/applicationdate/ only the forward slashes are actually back slashes…make sense? any suggestions?
If your getting the error 1607, try this:
Unregister and re-register the Windows Installer
1. Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs.
2. Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete.
3. Try your Windows Installer-based application again.
After that, I coppied the install to my computer and it ran perfect!!
Just got a new iPod Shuffle 1 gig. I had a little trouble but finally got iTunes downloaded. The problem is when I plug the Shuffle into the USB port I get the following message USB Device Not Recognized
On of the USB devices attached to theis computer has malfunctioned and Windows does not recognize it. For assistance in solving this problem, click this message. When I do that it just says to reconnect the device and if that doesn’t work, replace the device.
When I plug the unit in the light flashes yellow three times and goes off. I tried plugging into another computer and it recognizes the unit but the light still flashes yellow. I am running XP Home w/sp2
im trying to put songs on my shuffle but it keeps coming up the ipod cannot be updated due to unexpected error.what im a supposed to do
When I put the software disk into my computer it came up with the message:
“Error 1606. Could not access network location %USERPROFILE%\Favourites\.”
Do you know anything about this which could help me to get it working as I have just got my ipod for Christmas and can’t use it :( Please help!
Thankyou
Andrew – I had the same 2869 error. I found that by installing quicktime standalone (without itunes) then re-running the itunes installer, the problem went away – though you have to be patient with the itunes install. See:
http://www.apple.com/quicktime/download/win.html
hay umm.. i just bought and my iPod shuffle and i did what the directions told me to do, I downloaded iTunes i pluged it in and the setup assistant poped up. ok good so far. thean i got my first song in. thean i tried to get another song in but it would say error the system has an unexpected error (-50).so thean i tried to restore it but it didnt restore. thats where the second error came in what do i do?? plz help
Hey guy,
I just purchased the ipod shuffle 2nd gen. However, after installing the itune, i ran into a write and reading error. I try plugging the usb to the back and it still doesnt work. itune freezes up for moment when i try doing anything to the shuffle, ie when it tries to sync with it the second time. However after uninstalling it I am able to go into the shuffle as a media drive. Help…..
Can anyone help me please!
I bought an Ipod Shuffle for my wife, we installed the software, it asked us to agree to the legal stuff, we ticked the box daying agree but then we do not appear to be able to move the window far enough across the screen to place our cursor on the ‘next’ box or whatever it is that we have to click on to continue with registration of the Ipod. We are not computer dummies, but whatever we have tried to do simply wont allow us to get to that ‘sacred’ box.
Please can anyone help!
Regards Mat Bowman
I just got and Ipod shuffle and Iplugged it into the port and then plugged then connected it to the USB port to the back of the laptop. I get a window tat says IPOD (E:) and there is nothing else not even the set up assistant shows up like it says is SUPPOSED to happen. What do I do???
I see only complaints.
How do I get step-by-step directions for installing the ipod shuffle?
I have entered the USB wire into my laptop, but the installation wizard doesnt come up! Any ideas why?
by the way, i am using windows xp.
dont worry ive got it to work!
Hi, my familly also have the Ipod not detected in windows XP problem. Editing changes suggested on the microsoft site will also not rectify the problem, neither will their supplied auto fix.
I have also tried unistalling the USB hubs in device manager. They were detcted again at bootup but still no luck. I am using the USB ports on the back of the machine which have always worked in the past.
Its not a problem with the Ipod itself as I have tried my Dads and my sisters. I havnt tried it on the laptop yet as itunes was not installed. Ill try reinstalling Itunes next as I believe that comes with the drivers for running the Ipod.
Any suggestions from your goodselves?