One of the things that bothered me about iTunes7, is that even though it has a great interface for managing the iPod, I couldn’t get it to update my first gen iPod Nano to the 1.2 firmware due to an unknown error in 1417. But now, thanks to the admin of Chernick.org I now can.
Here are the steps you have to follow:
1)Plug in your iPod and wait for iTunes to tell you an update for it is available
2)Click the Install button on that dialog and keep an eye on your iPod
3)When your iPod screen switches from the flashing “Do Not Disconnect” message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
5)That’s it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status.
So, as you can see, Apple’s software features software bugs just like any other. The difference is that they don’t have to waste time fixing vulnerabilities as much as those that develop software for Windows, and so they can focus on bringing more features and making everything more visually appealing.
But I’m certain that somewhere in Microsoft’s main building, some chair throwing CEO is happy about the bits of negative attention iTunes 7 is getting right now.
When I run iTunes then fire up FFXI (a game), for example, iTunes gets all skippy and doesn’t play music right… this really sucks because I like iTunes 7. =/ Going to have to downgrade to 6 though because this isn’t going to work.
YOU LEGEND!!! This solution works!!
Thanks. I was having the same error with updates, and this fixed it.
thank u so much!!!! i really appreciate thanks sooooo much… ur the best….
OMG!!!! i was so pissed about this error. I hope this fix will work, I’ll try when I get home. Thanks a lot!
Wow! It took me forever to find this solution (1417 on a 5G, 1.2 update issue) but this fixed it. Thanks!
olocoo valeu
ops Thanks Man x]
Thanks very much. This fix worked.
wow, amazing solution. thank the lord you came along.
dint work for :(
Spot on! Thanks a lot!!!
It reminds me of a prob i had with my sony minidisc back in the day. It appeared their software had problems putting anything large (over 250k) on the minidisc, and the only way to do it was to put on a small file so it opened some form of connection and the pile in with the songs :D
Worked for me too!!
Griffith is a golden god!!
Great! It worked!!! Thanks!!!
Who worked that out? Seems to have worked for me on 5G 30gb ipod. Thanks son!
Fab! Worked.
Phew… from all the Apple folks digging at MSFT every opportunity they get, I was almost thinking they weren’t human… turns out they are!
Anyone any good at editing videos? I think a changed “PC vs. MAC” commercial would be funny, where the MAC guy just says: “I don’t know…. 1417?” as a reply to anything asked :o)
haha it worked thank u man…. YAY haha it worked thank u man…. YAY <3.
doesnt work on windows 2000 pro :(
U R THE BEST XD
tnx man
wow! worked like a charm. kudos for figuring it out, brother.
Works perfectly!! I’ve been really annoyed at this error, was thinking of reverting back to iTunes 6 because of it. Thanks a bunch! Saved me a heck load of time. iPod 60GB 5th Gen.
Thank you, thank you, thank you!!!
Hey whoever you are….Thank You “Muchly”. It worked like a charm. How in the heck did you figure that out? I think and hope that Apple sends you a reward. Money would be nice.
Thanks again
Cuggie
thanks mate worked like a charm
Thank you!!
THNK U SO MUCH! IT FREAKIN WORKED, o yeha, and glitch, my itunes starts skipping when i run other things too
you are a fucking life saver. How did you figure it out?
Great, this is a crazy trick, but it works.
Thanks to the crazy guy who think about it ;-)
Just wanted to say thanks! It worked for me too.
You would think the company that made the software would have made this solution available much sooner…
Thank you so much… i was abou to go crazy…
but while i was waiting for the menu window..
the “do not disconect” msg changed to “disconect” or something like that ’cause mine is in portuguese…
but the thing is that it says to unplug it..and when it happens.. the light doesn’t even turns on..
well.. thank… since yesterday i was traying to update it..
thank you thank you
God damn you’re good!
Thanks you very very very much!!!1
THANK YOU!!!!!!!!!!!!
Is it kind of pathetic that the thought of my iPod being out of use completely freaks me out?
U r u best, life saver thankz
awesome!
This was a great save. My music wouldn’t update to my ipod after I upgraded Itunes. This fix is much appreciated!
iTunes 7 SUCKS, Apple idiots!!! what thay think!!! Fix it now
Hey Dude,
My problem was strange: all songs on my 60GB (I had some 4000 songs) got wiped out when i connected it yesterday morning to update it. And then I got a balloon on my taskbar which said “ipod.exe in ipod_control had got corrupted and I needed to chkdsk”.
So I thought my itunes software was corrupted and downloaded itunes 7 (i was using itunes 6 until then). Still it refused to update and gave me the 1417 error. Trying to restore gave a 1428 or 1418 error.
So I deleted the ipod_control folder in the ipod through My Computer and copied all the freakin music back and it worked just that once and updated the ipod.
But it didn’t update the next time and came back with error 1417. Which is when I stumbled upon your solution and man, did it work !!!!!!! You’re awesome dude!!!!!
Incidentally, I use my 60GB to store all my music files as well instead of storing them on my laptop as the laptop hard disk is only 40 GB and with 25 GB of music, can really slow down.
Know it is a bit of a risk so have a backup of all the music files on the office desktop!!!!! Sheesh, the things one has to do.
Anyways, can’t thank you enough!!!!!!
Thank you Thank you Thank you! I’ve been trying to fix that for about two weeks and couldnt find a solution anywhere – worked first time – thank you
Thank you so much!!
You’re a pro!
I am so glad I stumbled on your site… who would have thought something as simple as unplugging the ipod and plugging it back in would work! I was getting extremely frustrated with iTunes when it kept telling me to update my nano software but then gave me “unknown error 1417.” THANK YOU for providing such a simple solution!
Thanks a lot. It worked but sad to see Apple bug though
Thank you. It seems iTunes 7 was very rushed, a small price to pay, anyways for great, but buggy software.
I did what you asked me to do about unpluging the ipod when the message of an update shows up…i plug it back in and i did not get an update dialog..the only thing i saw was the restoring ipod meter…going back and forth…and the ipod does say do not disconnect… the ipod works and from previous of tries it erase all my songs.. So i do not know what to do. when i open itunes it says that the ipod is corrupted… and than i follow your instructions…i get the unknown error 1415. Thanxs
I have a 4g 40 gig ipod. When sickness overtook it, and I desperately needed a restore, I encountered error 1428 with every attempt. Your method worked for me, too! Thanks.
OHMYGOSHYOUROCK.
I’ve been living with the stupid error for ages. Thanks so much!
my error message was for error (-50) … work around was successful…
I kept getting error 1415 and -50. Your solution worked perfectly. Thank you so much!!!!!
You’re awesome – that worked. Thanks.
I FRICKEN LOVE YOU! absolute champion.
I was so pissed because:
a) apple released software that *stuffed* my ipod
b) couldnt use the device i spent lots of hard earned money on
c) no obvious fix on the apple site and therefore had to spend hours to find your awesome post.
Frustrating as they may be I can accept software bugs will occur, but not acknowledging them is outrageous. Had they put a link on the main page to make this obvious they could have saved countless customers lots of time
it worked. thank u
ipod 5g itunes7 update error 1417
Awesome – worked great. Thanks so much! =)
Thanks so much, you rock!
When i try to open my ipod folder in my computer it doesn’t recognise it and will not let me open it!!! I installed itunes 7 and tried to restore it but got error 1428!
Has any1 had the same problem because i realy dont know wat 2 do???
what would you have too do for an ipod shuffle if you had the same problem?
it still doesnt work for me sigh unplugged for a few seconds, plugged it back the bar still doesnt move at all.
You, my friend are a champion and should be worshiped as a god.
A smarter way to do it is just to Disable AutoPlay.
I went into My Computer, Right clicked on the iPod icon, clicked properties, selected the Autoplay tab, and for each content type, I clicked select action to take, then chose the take no action.
After I did this, I reset my iPod by holding the menu and center button down & then reconnected my iPod & did the Update process & it finally worked.
Hope the fix is not too late;):)
Thanks & Regards,
Pramod Gopan
I canÂŽt update my ipod when the update is done the “Do not disconnect” phrase doesnÂŽt disappear it just goes flashing non-stopping.How can I resolve this situation…
THANKS!
my iPod keeps syin it needs to restore. so i let it restore…and recover…and it deletes all my songs and things. then when i try to upload them again it says i need to recover and restore again! erro 1428 always comes up. any help?
-Becky
It’s simple but it works :-D! Thank you!
1st generation 4GB iPod Nano. Same problem. Fix worked for me. Thanks man.
Thanks, this worked 1st time. 5th gen 60GB
The man’s a genius. Thank you very much
Had the same error with a first gen 4G nano. Found the problem with mine was 1) not software, 2) not operating system and 3) not iTunes related. It was the cable.
Tried XP – two machines, OSX -Mac Mini, Powerbook. While the XP machines would recognize the nano, you couldn’t do anything with it.
So, on a whim I grabbed a different cable from a “newer” first gen nano and plugged the older nano in. Restore worked like a charm this time.
Bottom line – you may want to try another cable!
hey thank god someone knows what to do with these updates :D
Brilliant! Worked on 2 1GB shuffles & a 4GB nano.
Thank you VERY much. My 60 gig ipod has been nothing but trouble. I still can’t convert my videos to play with audio or get my pics on it but at least I can FINALLY update. I am shocked how people praise apple when this ipod is crap
Thank you so much, this fix works great!
Muchas gracias dude
shit worked
thanks for the fix!
THANK YOU SO MUCH!
Thank you very much
works for me :)
BRILL – That was doing my head in – worked a treat. Thanks
thankyou!
that was so much help
My friend you are a genius of sorts! This was driving me crazy, I too have a 4Gen 40G ipod and was giving me the 1428 unknown error. Thanks!
This worked for me as well.
I’ve got a 60 gig ipod Video.
Thanks mate! Spot on!!
Yes! It worked! Thank you!
that worked immediately…thanks!!!!
Worked for me (Nano 1st gen) too, thak you!
I’m on a 60 gig and you rock – I spent ALOT of time through Apple “support” trying to figure out what was wrong! They owe you big time!Thank you – ditto what everyone else had to say!
Same error on the 1.3 nano update – but your fix worked! :-)
AWESOME DUDE! ty so much, i was letting my hopes down there for a second, and it actually worx now….after several tries! ive had dis error like freakin 4ever! and then i got pissed and unpatient, so i tried sumthin smart: GOOGLE THE ERROR!!! and i foun this link first…: D THX again man…
You rule. This worked perfectly.
this worked great on my US 5th gen 60 gig. i also wanted to restore.. same problem different error so i tried the EXACT same trick and it worked.
That fix worked with my ipod nano g2, i tunes 7.01 and win x64. Thanks, phew.
Thank you so much you are so great!!!
Thank you!!!!!!!!!!!!!!!!!!!!!
i got a itunes prob 2. whenever i try putting artwork 2 my nano, amessage pops up on the wlndows bar and say corrupt file-please run chk.dsk utility. when i display artwork on my nano it doesnt show. can somebody help
This worked for me with 2GB iPod Nano 1.2->1.3 update in win xp x64 with iTunes 7.0.1, thanks for the help!
Yes, perfect ! tnx also worked for mine 5series
Yes, perfect ! tnx also worked for my ipod 5series
justice
A suitably freaky fix for this baffling bug. Thanks a million for resurrecting my precious 3G 20Gb ipod. Apple should be ashamed. This page needs to be No. 1 on google for “error 1418″, as it is for “error 1417″
This worked for 1.1 to 1.3, first Gen Ipod Nano 4 Gb….fixed the 1418 error
Thanks
HOLY SHIT,,, it worked!!!!!!!!!
It worked!!!thanks a lot!!!
How do I fix a 1415 error
i had ipod 1.3 error 1417. tried the fix list above, and maybe my years of college made me studip, but it did not work for me. updating to 7.0.2 (from 7.0.0) version of itunes, however, did work. just and fyi….
ken
I too got had the problem with the 1418 Message from Itunes 7.0.1 and 7.0.2. I got a Nano v.1.3 4 Gig and it just froze when I was uploading files from Itunes to the device. Resulting into a soft reset from the Nano. After booting up Windows came op with a corrupted itunes.exe message. Even Itunes gave me the well known ‘you kneed to restore your ipod’ message.
Because I had this problem before with Itunes 7.0.1 I grabbed a program that is called HP flash disk formatting tool (seems to be all over the net ). This tool erases all content from your Ipod and by doing that, it go’s into restore-mode. The fact that all info will be lost after using this HP tool doesn’t really matter because Itunes destroyed the content anyway. After formatting the device and disconnecting it, Itunes seems to see the device as a recoverable Ipod when you reconnect it again. It’s even giving the message that the Ipod is in recover-mode.
After clicking on the recover Button Itunes wants to download the recovery software ( containing the latest software version for your Ipod). When it is done doing this it will attempt to upload the software to your Ipod. This is the point where it gives you the 1418 message after seeing the progress-bar stop half way or even after two blocks.
Serveral sources tell you to disconnect the Ipod and reconnect it at this point. I had no succes with that trick. What did work with me was using a different USB port / Firewire Port and formatting the Nano every time before going into a new recovery attempt. You might want to try every USB / Firewire slot several times just to make sure. I found that the Ipod only let me recover the device on two of the 6 ports.
It’s a pain in the back having to go through all this hassle. But I have been succesfull for two times in one year. It took me two hours to figure this out. I tolld this tip to some other 1418 related forums and allot of people seem succesfull.
Apple is losing customers with this bad piece of programming. I wish every the best of luck with this recovery method since it saved me from sending my Ipod to Apple.
Bas
Thank you very much! It’s really amazing… it seems that the update doesn’t work normally on most of the iPods (4G, 5G, nano and so on), but your solution helps to get out of it in almost every case! Your solution saved me from doing it the hard way described by Bas (which I already did for another update, but this destroys really everything before reinstalling the firmware).
Genius! Thanks much!
The solution may be very simple. Go to your computer manufacturers website and look for an updates section or just search BIOS. Download the latest BIOS for your model and you should be all set. Sometimes you need to download th BIOS so that different parts of you computer can continue to “talk” to each other.
HOORAY! It worked :D Thank you so much!
I have tried many times but it does not work on mine. I have the new ipod nano bought in Nov 06 and upgrading from i tunes 7.0.2. does anyone knows what to do?
I had the same problem cannot update ipod error – 50
I had itunes 7.0.2 and I downgraded to 7. This fixed the problem for me, I had also tried restoring and everything else. I think the software was the problem for me. I have windows xp 64bit with an amd dual core processor.
Thank you!!!
How on earth did you figure this out?
You are a life-saver!!
fantastic, series 3, perfect
You are a life saver indeed! Thnx man
I’m glad I found your site! It’s nice! Please also visit my site:
[url=][/url]
I have 2 20gb ipods desperately needing to be restored but i keep getting 1415 error
No, I’m sorry this didn’t work for me. It went past erasing all the files on my iPod then when it went to update. It went as far as about 5% then comes up with the error 1418.
arg! just upgraded to itunes 7.0 and ever since i keep getting msg that my ipod is corrupted and an additional windows error msg “write failed”…?? did i mention it erased all of my songs, and when i try and restore it to orig. same thing happens. :(
This also works with a 30GB iPod Video. Thank you so much.
IT STILL DOESNT WORK FOR ME?
can someone help me. it really annoys me
Oh my goodness I seriously love you.
I was so upset because I went to the Apple website and did everything they said and nothing was working. I Googled probably every possible combination of the words in my problem and this article finally popped up.
You are a lifesaver thank you so much!
gee…thanks a lot!!! my ipod 80g is now updated, worked like a charm. million thanks.
happy new year every one!!
This is a brilliant fix. I went from terror struck father (Christmas present for my daughter that did not work) to hero in minutes. Well done
For 1st Gen Shuffle owners: If you have more than one ipod, make sure only your shuffle is plugged in, then the update will install just fine. If you have multiple ipods plugged at the same time, iTunes gets confused and you’ll see the 1417 error. :-)
OMG It worked its amazing thank you so much!!!!!!
Hi there.
I’ve got a brand new 1G 2nd generation iPod shuffle – largely due to the fact that my 1st Gen 512mb model became blocked and wouldn’t update – There was an error code 1418 when I tried to restore and the same happened with my brand new model.
I tried to restore the new iPod to factory settings and received the usual 1418 message, but then tried it again, this time removing my shuffle -(without safe disconnection)mid restore and plugged it back in quite by accident. Voila! iPod restored.
Next, I opted for the iPod to automatically fill from the iTunes library and it’s now working fine, (touch wood).
Hope this works for any other shuffle users experiencing a similar problem!
Your system doesnt work for me, mine never switches from the ‘Do not disconnect’ screen, i tried it with that screen up, same box came up, same error.
This is the first apple product i have bought, after hearing so many good things about apple and how they don’t have bugs etc, and this is what i’m greeted with 15 minutes after booting up the iPod… not. a. happy. man.
I spent my entire weekend on this problem! I don’t know if it was something I did yesterday or if it was just the magic voodoo of visiting your site, but the little fucker is actually working! Thanks!
I am using mi Ipod as a hard drive & managing my music manually…. does anyone know if this solution will work for me?
thanx a lot man!!!!!!!!!!!!! it really works, even when using the ipod as a hard disk!!!
Hmm I seem to be the only person that this fix is not working for… My nano gets error 1417 when I try to update software.. I followed fix and when the screen went to main menu I unplugged nano, however as soon as I unplug it I get the error 1417 message. If I plug it back in I just get the message saying that an update is available again.. Any ideas? Thx..
this does not work for me, i have the i-pod shuffle and i get the error 1417 and then another one sayin -50 unable to write to this disk of summit
Worked the first time no problem! You guys freakin’ rock!!!!!
I read on another post to simply restart your ipod using the menu + select key. After it restarts then try it out. It worked for me when the above trick failed. Then again, no one thing fixes all things
it works, Thanks man !!!!!!
Worked for me too, you’re a genious:)
Brigadão!
It works perfectly! Thanks dude!
Spent at least 24 hours trying to fix issue of ipod not being recognized and being called “corrupted” by the itunes 7 software. Did the 5 R’s repeatedly and reformatted the ipod multiple times.
Finally saw a blurb about disconnecting all other USB devices except for mouse and keyboard, then connecting ipod. Worked like a charm! Hope that helps you get some sleep!
THANK YOU SO MUCH!!!!!! This actually worked!!!! … you rock man!!!
Works like a charme, thx !!
doesn’t work, first upgrade to the ipod software and it fails, junk!
The reason why your ipod will not update is because you have another media player installed on your computer. Make itunes your default player for audio files and you will be able to update your ipod. I just did it after several attempts at Apples web site.
Cheers!
TENGO LA SOLUCION PARA PODER REPARAR NUESTROS IPOD NANO
NUMERO 1
IR A MI PC, EN EL ICONO DE DISCO EXTERNO QUE LE PERTENECE AL IPOD VUESTRO PINCHAR CON EL BOTON DERECHO DE MAUSE Y ELEGIR FORMATEAR
HAY SALDRA UNA PANTALLA DONDE DEBEN FORMATEARLO
NUMERO 2
REINICIARLO Y CONECTARLO AL ITUNES
HAY ELEGIR RESTAURAR, HAY LE SALDRA UNA OPCION DONDE DICE RESTAURAR Y ACTUALIZAR, PUES ELIGEN ESA
Y LO DEJAN QUE TRABAJE Y LISTO, QUEDA ACTUALIZADO Y SIN ERRORES….
I never got step 3 to work since it never switched to Main Menu, it just stayed with the Do Not Disconnect message. I ignored the message and unplugged, plugged in, unplugged, unplugged about 5 times and kept trying to install inbetween unplugs and it finally took hold. Reminded me of installing software on the old MS Windows 3.1 (delete it, try it, delete it, reboot it, kick it, etc). After this worked I switched the default media player to iTunes. So now I have iTunes, Windows Media Player, Musicmatch, Real Player, probably others. I’ll stick with iTunes for now. Thanks for the help!
^ My screen never goes to main menu either. When the heck am I suppose to unplug it and plug it back in then? Ugh…this is not working
Loving your work. Thanks so much.
CB
Amazing cant believed it worked
My ipod erased all my music while being charged!!!
An attempt to sync my music failed, and I tried numerous times to restore it with no success. I was left with an Ipod that would not even turn on and appeared to be dead.
I decided to try your suggestion even though my ipod displayed either error (6) or error (9).
I was not given the option of an update though Itunes while restoring. However, I allowed the restore process to extract my ipod software, restore software, verify software, and while it was affirming my ipod software i disconnected it for a couple of seconds, then re-connected it. To my surprise it worked!
Many, many thanks
The ipod hard drive is responsible for many errors, but in many instances, the problem is not actually with the hard drive, but with the hard drive cable. Corrosion develops on the silver part of the hard drive cable and must be cleaned periodically to keep the iPod functioning correctly. This isn’t always the case, but many times it is.
I LOVE YOU!!!! Thanks so much, I was seriously considering throwing my Ipod into the canal