Submit your breaking news stories and original articles to us by contacting us
It seems like complaining about the Playstation 3 is yesterdays news. Nowadays, it’s the XBox 360 and the Nintendo Wii which seem to be getting all the attention. Today we have Kevin Ray, an XBox 360 owner who recently got upset after Microsoft told him that he needed to pay $140 for them to repair his console. However, the reason why the console became useless was because he did a firmware update that Microsoft issued.
According to a copy of the complaint seen by Ars Technica, Kevin Ray was a happy Xbox 360 player until November 1 of this year, at which point he updated his console with the Fall 2006 Update. After installation, his system was unusable, and Microsoft has allegedly refused to repair it unless Ray pays them $140. The class action, filed in a Washington federal court, seeks more than $5 million in damages and free repair of all Xbox 360s damaged by the update.
The worst thing about this lawsuit is that Microsoft has acknowledged this defect, yet, they still choose make the consumer pay for the “mistakes” they made themselves. Even though Sony’s products may not have the quality standards that they did a few years back, they have a much better attitude towards these types of problems as recently shown with their camera defects, which they repaired for free.
Microsoft sued for alleged Halo patent infringement
Falcon Xbox 360s still suffer from 3RL
Microsoft Being Sued over XBox 360 Glitch
Microsoft to give three year warranty for Xbox 360 E74 error
Microsoft improves XBox 360’s warranty
Forever Geek is a resource for all things geek. You can stay tuned by having the latest FG news delivered to you for free via RSS.
Category: Uncategorized
Tags:

Netbooks and User Satisfaction: It’s All About Expectations
10 Cool Sony Walkman photos – celebrate Walkman’s 30th birthday
RSS feed for comments on this post
Leave a reply