Comments on: MS knew of disk-scratching danger on 360’s even before launch

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By: mychal975

mychal975 — Mon, 22 Dec 2008 08:37:45 +0000

You guys say its not problem and its the users fault.. But in the ultimate result its the companies fault for not taking that extra measure to make sure there uses are safe from CD damages.. Now lets talk about natural disasters like earth quake lets say im playing my 360 and thiers an earth quake well what ever game is in it wont be worth anything when its over.

Email me at mychal975@hotmail.com

By: Shawn

Shawn — Wed, 17 Dec 2008 23:59:46 +0000

I’ve never had a scratched disk, but I’ve had the RRoD and a faulty optical drive w/ mine. It really didn’t bother me at all because it was replaced free of charge by M$ within two weeks. This was not the case w/ my PS2. I went through three of those during the last generation of consoles. I’m not the only one either. Most of my friend’s PS2s crapped out at some point as well and I’ve always wondered why it didn’t get all of this negative publicity that the 360 has. The reason was it simply had the best games. Look, my Gamecube never failed on me, but I wouldn’t have suggested anyone get it over a PS2 for that reason.

I believe the amount a system gets played is directly proportional to the likely-hood of hardware failure. I have a PS3 as well and it has been hardware failure free, but still a failure overall. I just sits there collecting dust (minus some quality time w/ MGS4, Uncharted, and R&C), so I’ll never be able to tell how well it will hold up after hours-upon-hours of use. I do, however, have a friend who’s PS3 went kaput and he had to shell out $150 for repairs. . .

Bottom line is, I’m not loyal to any company. I’ve owned systems by Nintendo, Sega, NEC, Sony, Neo Geo, Atari, Coleco, Amiga, Mattel (Intellivision), etc. I’m a gamer first and foremost and to me, Xbox 360 just has the best games this generation.

Flame on.

By: Josh

Josh — Wed, 17 Dec 2008 21:35:33 +0000

Al is right, that’s a huge design flaw. When I spend $300+ dollars on a brand new game system, it better not stop working one day for no reason 6 months later, which was the case with me. Completely useless. A red ring, and nothing else. No game would play. Microsoft wouldn’t do shit for me either. 3 times I tried to get a box. They deserve to be sued. Eventually had to sell the thing for a couple of PS2 games.

By: Mr Butterscotch

Mr Butterscotch — Wed, 17 Dec 2008 20:30:55 +0000

I thought the problem was the disc could be scratched if a console was moved with a disc in, whether on or not? I must be completely mistaken. Either way, I think the full story includes the fact that loading times would increase if this rubber part costing 50 cents was fitted. Ergo, I’d rather people just listened to Microsoft, loading times can be too long at the best of times.

By: Al

Al — Wed, 17 Dec 2008 18:00:20 +0000

For crying out loud, that’s a major design flaw. A cheap, $30, obsolete portable CD player can obviously spin and read CDs while being jostled without scratching the disk. Why shouldn’t an expensive hi-tech piece of hardware like the 360 have the same common sense build quality?

By: Nestor

Nestor — Wed, 17 Dec 2008 14:27:55 +0000

I don’t think this is a major issue. I mean, maybe some discs get scratched when you move (read HIT) the console while it’s reading the disc. Anyway, if MS put something related to the disc scratching on the manual, I think that frees them from this lawsuit.

P.S. I’ve had some scratches on my Wii games, should I sue Nintendo for this… Or am I the only one who has experienced this?

By: Jeff

Jeff — Wed, 17 Dec 2008 13:00:24 +0000

I totally agree with Johnny Arkham. I have had the RRoD and MS fixed it as they stated, but never had a scratched disc. Personally, I never move a console while it is on.

I find it hard to believe “walking” by your console will do any damage, b/c I have 3 kids that run and jump all the time by my rack of audio/game equipment while I play games and never once had an issue. Also, when we play DDR, the mat is actually 2 feet from teh rack where the 360 sits, adn you can imagine how much jumping is going on there, especially with my kids doing it.

As much as I am against many of MS’s practices in the computer world, I can’t find MS at fault here.

Next up, lets sue the automakers b/c I was changing my windshield wiper blades while they were on and it scratched my windshield.

By: UnGreat

UnGreat — Wed, 17 Dec 2008 09:59:56 +0000

I’ve had a RROD but have never had a scratched disc.

Between me and my Brothers we’ve owned four.

By: Mel

Mel — Wed, 17 Dec 2008 07:38:47 +0000

Yup, I’m questioning an obvious design flaw.

Do you have a Playstation 2? It also has the same tray-type system as the 360 but try moving the PS2 while the disk is spinning. In fact, try turning it a full 360 degrees and then open the tray. I’ve done it to my Playstation 2 and my game disks are as pristine as ever.

And let me add that the disk scratching is not limited to moving the console. Users have reported scratching their disks when a person moves near the 360 and sets off some kind of vibration through the floor or their TV cabinet.

By: Johnny Arkham

Johnny Arkham — Wed, 17 Dec 2008 05:29:09 +0000

Whoa, are you actually giving Microsoft a hassle because their system may scratch a disc if the user moves the system while a disc is spinning?
What’s next, a class action suit against RCA because one might scratch one’s vinyl record if one moves the arm or turntable during use?
C’mon guys…

And we don’t consider it acceptable for them to put this information in their bloody manual because people don’t read them?
They provide a manual…and people don’t read them…so we should sue the company?
This holds about as much water as the spurious law suits which lead to coffee cup lids having to proclaim that the coffee might be hot.

Yeeeesh….