It took Microsoft almost a year before it finally acknowledged the RROD error and announce that it is extending the warranty of the 360 to three years to address this particular problem. Unfortunately, that three year warranty is specifically just for the RROD error and not for any other errors that a 360 owner will experience that could be almost equally catastrophic. With, at one point, a failure rate of almost 68 percent, Microsoft was probably hoping that RROD errors were there only hurdle.
But with more and more owners now complaining of getting an E74 error, Microsoft has now again been forced to cover the said error for a free, three year warranty. The E74 error, strangely enough, is also RROD related.
Microsoft released a very optimistic statement that while a “majority” of Xbox 360 owners continue to have fun with their console a “very small percentage” of their customers have reported an error that “displays E74 on their screen. Again, an optimistic assessment because if it were just a very small percentage then why even decide to make a new free, three year warranty for the E74 error? A cursory visit at any Xbox 360 website will give anyone a fair idea of how equally prevalent this error is. I even personally know someone who got two successive E74 errors on two consoles he bought.
Hopefully, this is the last of the truly catastrophic errors that Xbox 360s will present its owners and that the new Jasper 360s have finally, finally fixed all of these hardware failures.