Microsoft improves XBox 360's warranty

Although many people complain about the Playstation 3’s price, in terms of quality or reliability I don’t think anyone can discuss that out of the 3 main consoles, the XBox 360 has been the one that’s suffered the most in terms of technical problems. I even have a friend that had to return his for repairs twice.

Thankfully, Microsoft noticed this problem, and has taken measures to ensure that the consoles are repaired as soon as possible.

The first new change is free shipping for consoles in and out of warranty that are sent in for repair. Microsoft will send a postage paid box to return your console to the repair center.

For in-warranty repairs, customers are given an additional 90 days of warranty or the remainder of their existing warranty (whichever is longer). Customers are still responsible for repair costs on consoles out of warranty. However, when Microsoft sends you back a repaired console it will come with a fresh one-year repair warranty.

Even though I think that fixing the problems that the current consoles have would be preferable, I have to admit that this is one of the best pro-consumer moves Microsoft has made lately. With this, and EMI’s decision to start selling DRM-free music, I think that this is one of the best months ever for consumers.

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